SNAP Logo White 1

Our SNAPros are a team of engineers, systems experts, service technicians, and support staff whose goal is Total Project Satisfaction.

From project conception to completion, our SNAPros work together to ensure a high-quality customer experience, regardless of project size or scale. As part of our SNAPros program, our clients have access to systems-related expertise through our Network Operations Center.

Our goal of Total Project Satisfaction and our no-excuses policy is exemplified through our SNA mobile app, which allows all clients to track all aspects of their projects, from procurement to commissioning.

PROJECT MANAGEMENT PROFESSIONALS

Every LED Display project is assigned a dedicated leader and single point of contact

Every project manager is a structural, electrical or mechanical engineer

SNAPros team places emphasis on customer communications during each phase of a project

Every phase of each project is tracked by our mobile app

PROJECT TRACKING

Part of good project management is keeping clients informed, regardless of status and schedule. Our PM team produces detailed reports on all aspects of the project and its installation. To make this process as easy as possible, customers can download the SNA Displays app from the App Store, log in, and access all the information they’d like regarding the project management process. Browser-based portals are also available.

App Features

  • TICKET SUBMISSION

  • SPARE PARTS INVENTORY

  • RMA STATUS

  • DIAGNOSTICS INFORMATION

SNA App

CONTENT MANAGEMENT EXPERTISE

Daily Operations of CMS

  • Daily Monitoring

    We help ensure your content up-time is maximized.

  • Content Adjustment

    Minor adjustments to ensure best fit of content to digital canvas

Digital Asset Management

  • Coordination Between Parties

    Communication between property owner, tenant, and ad agency

  • Proof of Play and Analytics

    We help provide play time statistics and analytics for owner, tenant, and advertising partners.

Campaign, Event, and Activation Services

  • Onsite and Remote Support

    We can provide staff to ensure success of key events.

NETWORK OPERATIONS CENTER (NOC)

Proactive Monitoring of Display & Backend System

  • Testing

    We perform performance tests to diagnose issues before they occur.

  • Trouble Tickets

    Monthly review of all tickets and incident reports

Proactive Service & Support

  • Support Staff

    Technicians and Engineers ready to immediately respond

  • Accountability

    We outline our escalation and notification tier structure for full SNAPros team accountability.

Regular Technology Review

  • Physical Review

    In-person review of full display and content management system

  • Best Practices

    SNAPros recommend and implement new technologies and best practices for optimal performance.

CUSTOM ENGINEERING

We place an extremely high value on the quality of our project management staff and performance. this is where projects are made and long-term customers established. Despite Sansi's best-in-class products, it's our project management teams and processes that clients routinely rave about after their projects have been successfully installed.

SNA Custom Full

FULLY CUSTOM

This “As We Are” digital art piece represents one of the most custom LED display projects in the industry. We custom-engineered small panels and cabinetry to meet the rigid demands of this art installation. At a tight 5-millimeter pixel pitch, fabricating a small, custom panel that would seamlessly integrate was no small task. This award-winning LED sculpture has been the buzz of the design and digital signage industries since its public unveiling at the Greater Columbus Convention Center.

“We focused on delivering a product that would integrate well with the sculpture and reliably impress under the scrutiny that an art piece receives.” Matthew Shubeck, Project Manager

CUSTOM MOUNTING

As part of this project in the Battery Park City neighborhood of Manhattan, Sansi built four video screens to be retrofitted onto huge columns in the site’s pavilion entrance. Sansi worked with the building’s engineers and contractors to design and fabricate custom support frames that worked within the existing conditions. Additionally, Sansi designed a power distribution system with remote power supplies, allowing for an ultra-thin profile such that the displays could be mounted flush onto the columns.

CUSTOM PANELS

This digital “portal” to MAC’s retail space in Times Square features custom-engineered panels, including triangles and trapezoids, to achieve the 116-degree compound angles as specified by the client. The display also includes cabinet doors mounted with air spring hinges for easy accessibility to electronic components.

CUSTOM CORNERS

Sansi often designs custom cabinets so that the final display product wraps around a corner at a certain angle, seamlessly fits within a tight space, or meets the perfect height or length of a customer-specified area. One example, pictured, is a custom cabinet design for the Salesforce lobby wall at 350 Mission Street in San Francisco. For this location, the custom design allowed the display to wrap around the lobby corner at a sharp angle with a very tight seam so that content flows through the space smoothly.