Mission
The SNAPros™ program emphasizes the enormous value SNA Displays places on expertise and effective communication in its work within the digital signage industry. Through this internal program, SNA Displays’ leadership and existing SNAPros™ encourage growth and recognize team members within the company’s operations staff who meet certain criteria related to experience, education, and communication with clients and technology partners.
Two of SNA Displays’ core values are total project satisfaction and people first, and our SNAPros™ program brings those values to life by recognizing team members who consistently demonstrate expertise in their work and go above and beyond for our clients. This program provides a meaningful opportunity to celebrate our exceptional staff while reinforcing to clients and partners the high level of service and professionalism they can expect when working with us.
Criteria
- Six years customer-facing field experience or engineering/architectural degree
- Three months customer-facing field experience with SNA Displays
- Three written commendations from a client or partner for their project contributions
Project Management
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DEDICATED LEADER
Every project is assigned a dedicated leader and single point of contact.
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ENGINEERS
Every project manager is a structural, electrical, or mechanical engineer.
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COMMUNICATIONS
The SNAPros team places emphasis on customer communications during every phase of each project.
MOBILE APP
As a key component of our commitment to Total Project Satisfaction, our mobile app keeps clients and partners informed starting with production, through the installation process, and continuing with service and maintenance needs. We believe transparency is key for our clients.
Real-time install details including onsite photos and daily notes are available, recorded by SNAPros involved in the project.
Post installation, clients can enter trouble tickets for maintenance needs directly in the app.
